Although our ship was anchored off Cabo San Lucas and we’d not visited Cabo San Lucas before we’d decided not to spend any time there because by all accounts it’s a tourist trap with little more than shopping and beaches. Not the greatest appeal for us. We know many people who cruise and who often just get off the ship for a walk around on their first visit somewhere (or even every visit somewhere (no names)) but we tend to be the opposite, opting for a more interesting trip if we can and to get a feel for the area, then perhaps going for more of a cheap and casual option should we return. We are actually planning to return to Cabo on a cruise in 2026 and that’s likely what we’ll do then.
For this first visit to this Mexican port we’d woken to glorious sunshine, vibrant colours, sights of the famous rock formations in the area, and a couple of other ships visiting. Cabo is a tender port – the cruise ships anchor off shore – so the calm, deep blue water was humming with shuttle boat activity.
The excursion we had booked for our day in Cabo San Lucas was one that took us to Todos Santos for a guided tour of some cultural and historical highlights, then to the Hotel California for some lunch and a chance to admire some fabulous local artwork, and if you’ve not already read those travelogue accounts and it sounds of interest then you can do so by clicking on the links above. That’s right: I’m explaining how websites and links work to you, a person using the internet.
I don’t often take photos from buses when we’re on excursions because bumpy roads and tinted glass and reflections annoy me immensely – it doesn’t take a lot to annoy me immensely – but the landscape of Mexico was worthy of a few shots. Mountain ridges and cacti all over the place in the Baja California peninsula!
We arrived back at Cabo to be greeted by a long queue of people waiting for a tender boat back to Ruby Princess; long enough for us to have to trek some way between bars and shops just to find its end. The bars held some appeal (well, we are us, after all) but given the length of the day’s excursion and the fast-approaching point of all aboard time we decided to simply shuffle along and get the first boat back we could. In fairness, the line moved fairly swiftly.
A very fun encounter with a local at Cabo then took place as we neared the boarding area.
“Are you a professional photographer?” came a loud voice from one side. It was a young woman outside a shop a dozen or so metres away, and the comment was directed at me because I had my equipment out. Camera equipment, you filthy-minded person, you. I’m an introvert so I simply smiled, shook my head, and mouthed “No” at her, and that would have been the end of it except that about twenty seconds later I heard “Well, you can take my picture anyway.” She’d crossed through the queue to the other side of us and adopted a pose right next to me. I didn’t need a second invitation, snapped a quick shot, and thanked her. I don’t know who she was but she gave me a fabulous memory to attach to the end of a lovely day in this port in Mexico and it was especially fun to hear a few men in the queue around jealously muttering about what I’d done to deserve that special attention. I have an ineffable quality.
More luck was on our side as we reached the front of the queue for the tender boat as a new one had just arrived. This gave us the chance to sit up top and allow for some great views heading back to the ship plus some fresh air to take the sting out of the heat of the day. The dry, rocky landscape and some sheltered beaches were quite nice to see from the water but we particularly enjoyed watching a fishing boat heading out with an entourage of frigatebirds overhead and a pelican sat on its aft.
You can get some spectacular photos of cruise ships if you’re sat up top on a tender boat. However, the pirate-style vessel to the right in the photo below is far away. Cruise ships are big, but they’re not that big. Feel free to imagine Ted explaining this to Dougal in your head right now.
Back on board we enjoyed a little bit of the early evening sunshine from our balcony and looking at not only the two other cruise ships in the port – Navigator of the Seas and Celebrity Eclipse – but listening to the party music from tour boats taking in close views of El Arco (the famous arch formation) as sunset approached.
And then the second interesting encounter with someone of the day took place.
We’d been out on the balcony so had missed a phone call to the cabin. A message had been left and we could play it back but couldn’t make it out clearly enough. All we knew was that it was a manager on the ship and he wanted to speak to us and could we contact him. We couldn’t because we couldn’t work out which manager he was or how to contact him, and we couldn’t work out how to replay the message either.
We headed down to guest services and explained that a manager had left a call for us but we didn’t know who or how to play the message again. The person helping us checked a few things on the computer then made a phone call. “Yes, they’re here at reception now,” we heard her say on the phone before hanging up. “If you’ll just wait, the manager is on his way to see you now.”
I won’t lie: this was not exactly the most comfortable thing to hear because we still had no idea what this was about. Within seconds we saw a member of staff come quickly down the stairs and head straight to us. A quick handshake and introduction – Prishant – helped put our minds at ease a little and he then looked around and dragged us along to the nearby bar to have a seat. Seeing his manager there, a waiter came scurrying over and orders were taken (with no need to check our medallions, of course) with a little small talk to settle things down. Then…
“Is everything fine with the ship?” he asked.
“Everything’s lovely,” we assured him.
“No problems?” he asked.
“No, we’re having a lovely time.”
“And you do go to Skywalkers in the evening? No problems there?”
“We love Skywalkers.”
“But did you post a message about it online?”
Ah.
Finally, we’d reached the point of this meeting. If you’ve read the account of our first night aboard Ruby Princess then you might know that for rather less than twenty seconds I had posted on Instagram a “Do a better job, Princess Cruises!” mini-rant because while we’d been okay we’d seen some other passengers get overlooked in the nightclub as the staff were clustered around the bar and not circling enough. Less than twenty seconds. I deleted it once I saw a typo and couldn’t remember how to edit the post quickly enough.
What had clearly happened was that someone at Princess – and I’d tagged their main account and media team – had been able to still see the message (or more likely get a copy of it prior to deletion through some forwarding system) and had got in touch with the ship where it had made its way to one of the managers in charge of this area.
What then took place was about fifteen minutes of “I want to make it up to you” from Prishant and lots of “There’s nothing to make up. We weren’t affected. The service has been superb ever since then. It was just a first night thing. It happens. We don’t want anyone to get in trouble over this. You don’t have to do anything for us. There’s nothing we need or want. We’re very happy on Ruby Princess” from us.
“Can I buy you dinner at Crown Grill?”
“We ate there yesterday.
“What about Sabatini’s?”
“We’re eating there tomorrow.”
“And you’re already on the top drinks package?”
“Yes. Please, we’re absolutely fine. If it helps you can just go back to your bosses and say you’re resolved the situation. You don’t need to do anything, we swear.”
He seemed to relent and we had a little more general chat before he said goodbye. It was interesting to see some of the other stewards and staff paying attention to the scene of this manager sitting with us, drinking in a public bar (cocktails for us, he was on water as he was working, just to clarify), then lots of smiles and shaking of hands. That would work in our favour quite a lot for the rest of the cruise too. We would also bump into Prishant numerous times from this point on as we’d walk around the ship with many “Any issues? Everything fine?” from him and more handshakes and more crew members wondering just who we were to be getting this attention. Possibly.
Some photos of food from the main dining room now. We’d eat, listen to some music, and head to Skywalkers as usual to conclude this very enjoyable and very memorable day ashore at Cabo San Lucas and aboard Ruby Princess.
Well, almost conclude the day.
During our general chit-chat with the manager we’d asked about the dry dock changes to Ruby Princess and he’d been happy to tell us about some of it, and he’d also asked if there were any changes we didn’t like.
“Well,” said my wife, “the only disappointment is that you can’t get Belle Glos by the glass in Vines any longer. That was our favourite wine to drink in there. But otherwise, it’s all good.”
A throwaway comment, but one the manager retained because we got back to our room to find two bottles of Belle Glos waiting for us. How good was that service from Prishant and Princess Cruises? You cannot help but be impressed by that.
We hadn’t asked for the wine and hadn’t done anything to deserve it.
“He probably needs to go back and explain what he’s done to make us happy,” said my wife.
“You’re right,” I replied. “We’d be doing him a favour by accepting this and drinking it.”
So we did. Not right there and then, of course. We’re fond of a drink but come on!
In the next post in this Ruby Princess cruise travelogue series I’ll cover some of the highlights of four relaxing sea days on the ship as we make our way towards Costa Rica.